Code of Conduct for the Delivery of Banking Services to Seniors

cover voluntaryguideDuring winter 2019, FCAC engaged with seniors’ groups, financial institutions, and experts to identify banking challenges experienced by Canadian seniors. On July 25, 2019, the banking industry adopted a Code of Conduct for the Delivery of Banking Services to Seniors. The Financial Consumer Agency of Canada (FCAC) will monitor banks to ensure they comply with the Code. Should FCAC find that a bank has breached a voluntary code, it will take appropriate action as outlined in its Supervision Framework. (To read the full press release, click here.)

Source: Canadian Bankers' Association

 

Publishing Criteria

Any resource posted on the Hub is first screened based on the publishing criteria. If you wish to share a resource with the community, please ensure that it fits the requirements and email it to us. We usually post material within 72hrs of receiving it. 

Publishing Criteria

Invitation to Contribute

Become a contributor to the hub!

  • Share your ongoing projects, research updates and favourite tools
  • Announce your upcoming events
  • Tell us about promising practices and initiatives via a blog post.

Check out our publishing criteria or email us for more information 

Thank You to Our Supporters and Sponsors

Le RCPMTA souhaite remercier les généreux sponsors qui contribuent à la durabilité du connecteur des savoirs.

silverfoxpharmacy12straightblack2