WHEN
February 11, 2026
10 AM to 11:30 AM Pacific Time / 1:00 – 2:30 PM Eastern Time
REGISTER NOW
ABOUT
CNPEA, along with partners Elder Abuse Prevention Ontario and the Canadian Centre for Women Empowerment, are planning to host a virtual panel on February 11 entitled “Shaping Canada’s New Code of Conduct on Economic Abuse: Protecting Seniors and Survivors”
This panel will feature a variety of speakers. Representatives from financial institutions, from the Ombudsman for Banking Services and Investments (OBSI), as well as survivors with lived expertise of economic violence. Together, we will explore the newly announced Code of Conduct on the Prevention of Economic Abuse and its implications for survivors, as well as how it will shape the way financial institutions recognize and respond to economic abuse. We will also assess the impact of the seniors’ code, highlight best practices, and identify lessons that can guide the development of the new Code of Conduct on the Prevention of Economic Abuse.
This session aims to provide participants with :
- A clear sense of the current Code of Conduct for the Delivery of Banking Services to Seniors and its impact in real life.
- A better understanding of economic abuse, including what survivors experience and how banks can enhance support.
- A look at what the new economic abuse code of conduct could change for survivors and for the way financial institutions work going forward.
PRESENTERS
Additional panelists will be announced shortly
Sarah Bradley, Ombudsman and CEO of the Ombudsman for Banking Services and Investments (OBSI)
Sarah Bradley has been the Ombudsman and CEO of the Ombudsman for Banking Services and Investments (OBSI) since 2015. Prior to this, Ms. Bradley was Chair and CEO of the Nova Scotia Securities Commission and served as Vice Chair of the Canadian Securities Administrators.
Ms. Bradley is a lawyer by profession and spent several years as a member of the faculty of the Schulich School of Law at Dalhousie University, teaching and writing in the corporate and securities law field. She received her Bachelor of Science degree at the University of Toronto, her Bachelor of Laws degree from Queen’s University and her Master of Laws degree from Harvard Law School. She has been called to the bar in Ontario, Nova Scotia and New York and practiced law in Toronto and Halifax.
Jane Shannon, Senior Manager of Regulatory Change Initiatives, Scotiabank
Jane Shannon is Senior Manager of Regulatory Change Initiatives at Scotiabank, where she leads enterprise-wide programs related to the Code of Conduct for the Delivery of Banking Services to Seniors and key accessibility legislation, including the Accessible Canada Act and Accessibility for Ontarians with Disabilities Act.
Jane has played a key role in major regulatory and client‑focused transformations, including the design and implementation of the Canadian Financial Consumer Protection Framework at the Bank. She brings deep experience across Customer Experience, Marketing, and Public Relations, and is known for her collaborative leadership and commitment to developing inclusive, client‑focused solutions.
Watch the recording
Download the slides
Additional Resources:
- Research Chair on Mistreatment of Older Adults
https://maltraitancedesaines.com/en/team/ - Grey Targets – Official podcast of the Research Chair on Mistreatment of Older Adults: https://maltraitancedesaines.com/en/podcasts/
- Mistreatment of Older Persons: Federal Policy Definition - Explanatory Document - Canada.ca
- Elder abuse prevalence and risk factors: findings from the Canadian Longitudinal Study on Aging
- https://alzheimer.ca/en
- Alzheimer society online hug: This online learning space provides helpful resources and information for health-care providers, people expecting a diagnosis of dementia, people living with dementia, and care partners related to dementia. https://alzheimer.ca/en/help-information/online-learning
- Quebec: Mistreatment Helpline:1-888-489-2287, lignemaltraitance.ca
- Ontario Caregiver Organization: https://ontariocaregiver.ca/
- Behavioural Supports Ontario (BSO) This site will provide you and your loved ones with information about behaviour change in older adults and the Behavioural Supports Ontario program initiative: www.behaviouralsupportsontario.ca/
WHEN
Wednesday, December 3, 2025
10 AM Pacific / 1 PM Eastern
ASL Interpretation available
ABOUT
This webinar presented by the Research Chair on Mistreatment of Older Adults will address the confusion created by neurocognitive disorders when it comes to understanding mistreatment in the context of caregiving.
Based on recent scientific data, this presentation aims to demystify the particularities of mistreatment in this context, including factors complicating relationships, such as how illness is understood, the presence of mental health problems and the use of inappropriate strategies. Mistreatment can not only affect the older adult, but also the informal caregiver. Good intentions are not always enough to make sure everyone is safe.
Hosted by : The Canadian Network for the Prevention of Elder Abuse and Elder Abuse Prevention Ontario
PRESENTER
Mélanie Couture, PhD, Chairholder of the Research Chair on Mistreatment of Older adults,
Associate Professor, School of Social Work, Université de Sherbrooke
Mélanie Couture, PhD, is the current chairholder of the Research Chair on Older Adult Mistreatment and associate professor at the School of Social Work – Université de Sherbrooke. She has worked as a researcher in social gerontology for more than a decade. Her research promotes the co-construction and integration of clinical and organizational innovations for the prevention and management of mistreatment situations in the context of caregiving, common living environments and in the use of technologies for aging in place.
Watch the recording
Download the slides
Additional resources:
Reclaiming Power and Place:The Final Report of the National Inquiry into Missing and Murdered Indigenous Women and Girls
Equip Health Care: https://equiphealthcare.ca
Trauma and violence-informed approaches to policy and practice (Gov. of Canada)
- Trauma and violence-informed approaches to policy and practice - Canada.ca
- EN: www.canada.ca/en/public-health/services/publications/health-risks-safety/trauma-violence-informed-approaches-policy-practice.html
- FR: www.canada.ca/fr/sante-publique/services/publications/securite-et-risque-pour-sante/approches-traumatismes-violence-politiques-pratiques.html
Safe Havens - Emergency Shelter Solutions for Older People in Canada (CNPEA)
Webinar and infographics
Sheltering Programs for Older Adults in Canada Infographic
When
November 26, 2025
10 AM Pacific / 1 PM Eastern
Summary
The status quo in services for older women who are victim-survivors of gender-based violence is unacceptable. The Wildflower Way, a new resource from CNPEA developed with the support of WAGE Canada, aims to support professionals in human services with tools to integrate services for older women who have experienced gender-based violence (GBV) into broader equity efforts through relational, trauma -and violence- informed policy and practice.
The Wildflower Way is both a narrative strategy and a practical guide for nurturing growth, offering a path toward sustainability, healing, and genuine systemic change in human services. This webinar will introduce the guide and tools and how you can adopt them to help transform your practice.
Presenters
Margaret MacPherson, Wildflower Project Manager
Margaret is a Research Associate with the Centre for Research and Education on Violence against Women and Children (CREVAWC) at Western University in London Ontario. Margaret designs and develops curriculum and related materials on a number of initiatives including the Make It Our Business, workplace domestic violence program and It’s Not Right! Neighbours, Friends and Families for Older Adults.
Page 1 of 16
