LOCAL POLICE

Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.

A list of local police agencies can be found here: 

RCMP: http://www.rcmp-grc.gc.ca/ns/detach/index-eng.htm

RCMP non-emergency number: 1-800-803-7267


INFORMATION AND REFERRAL

As of January 15, 2015, the Department of Seniors and 211 Nova Scotia have partnered to provide information and referral services on senior abuse.  
Call 211 if you have a concern about a situation of inappropriate or abusive behaviour affecting the well-being of an older person. All information you may share will be kept confidential.

You can also call or visit the 211 Nova Scotia website for general information, referral, and support to seniors and others for all programs and service in Nova Scotia.  It is a place anyone can call for information.  

Nova Scotia Department of Seniors also produces an annual directory of programs and services available to seniors and their families.  You can find an electronic version of the Positive Aging 2015 Directory and you can place an order for the directory here.


Halifax Regional Municipality Seniors’ Safety program

The Halifax Regional Municipality Seniors’ Safety program is implemented by the Canadian Red Cross and funded by the Nova Scotia Department of Seniors. It is a community-based program which addresses the safety concerns of seniors by:

  • Promoting awareness about senior abuse and prevention, crime prevention, safety and health issues
  • Enhancing communication between seniors and police, and other organizations.
  • Providing information, education sessions, and referral services to seniors
  • Offering direct, individualized support to seniors regarding their safety concerns


The program is operated by the Seniors’ Safety Coordinator who works in close partnership with local, provincial and federal stakeholders to provide services to seniors through community outreach activities as well as individual support.

For more information please contact:
Pamela Fonseca, Seniors’ Safety Coordinator
Canadian Red Cross
133 Troop Avenue
Dartmouth, Nova Scotia B3B 2A7
Phone: (902) 424-1424


ADULT PROTECTION SERVICES AND PROTECTION OF PERSONS IN CARE OFFICE 

Call if you know of a senior who is being abused or neglected and needs protection. Leave a message. All messages are returned.    

The Department of Health and Wellness will investigate if either of these laws apply:

  • Adult Protection Act—for adults who cannot physically or mentally protect or care for themselves
  • Protection for Persons in Care Act—if the abuse happens in a licensed health facility, such as a nursing home, residential care facility, or hospital

  

LEGAL INFORMATION LINE AND LAWYER REFERRAL

Call to learn about the law, the justice system, or how to find a lawyer in Nova Scotia.       


SENIORS MENTAL HEALTH PROGRAMS

Call to find out more about these programs that offer mental health services specifically focused on the needs of seniors. 
NOTE: A referral from your doctor may be required to access these services.

 


NOVA SCOTIA PUBLIC TRUSTEE

Call to find out about:

  • administration of estates - for deceased persons, incompetent persons, children, and missing persons
  • informed consents - for health care, placement to a continuing care home or home care services


Public Trustee Office
Phone: (902) 424-7760

Email: 
Website: http://novascotia.ca/just/pto/


Health Care Decisions Division

Phone: (902) 424-4454
Email: 


NOVA SCOTIA HUMAN RIGHTS COMMISSION

Call for information on human rights, resources available and dispute resolution.

TTY: 902-424-3139 
Toll Free: 1-877-269-7699 

Email:    
Website: www.gov.ns.ca/humanrights/  


NOVA SCOTIA OFFICE OF THE OMBUDSMAN

Call if you feel you have been treated unfairly by a provincial or municipal government body, or you have a complaint about a Nova Scotia government service. The Nova Scotia Office of the Ombudsman may be able to help you.

Phone: 902-424-6780
Toll-free within Nova Scotia: 
1-800-670-1111
Website: https://www.novascotia.ca/ombu/index.htm

 

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