For emergencies, call 911
LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law.
Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
A list of local police detachments can be found here.
Seniors Help Line
514-489-2287
Toll free: 1-888-489-2287
Email:
211
Call 211 if you have a concern about a situation of inappropriate or abusive behaviour affecting the well-being of an older person.
All information you may share will be kept confidential.
You can also call or visit the 211 website for general information, referral, and support to seniors and others for all programs and service in Québec.
Human Rights Commission
Address:
360, Saint-Jacques St, 2nd floor
Montréal (Québec) H2Y 1P5
Access for disabled persons: 361, Notre-Dame St, West
Phone: 514 873-5146
Toll free: 1 800 361-6477
TTY: 514-873-2648
E-mail:
Website
Business hours: Monday to Friday, 8:30 a.m. to noon and 1:00 p.m. to 4:30 p.m.
See the complete list of offices
Public Guardian and Trustee Office of Québec- Curateur Public Québec
514 873‑4074 or toll free 1 844 (532‑8728)
By e-mail - Please use the online form.
Website
Crime Victims Assistance Center
A support service for victims of physical violence, threats, fraud, theft or other types of crimes.
TOLL FREE 1-866-LE-CAVAC (1-866-532-2822)
Phone: 514-277-9860
Website
Department of Health and Social Services
Québec calling area: 418 644-4545
Montréal calling area: 514 644-4545
Elsewhere in Québec: 1 877 644-4545 (toll free)
Persons with a hearing or speech impairment (TTY): 1 800 361-9596 (toll free)
Website
