WATCH THE RECORDING
Links and Resources:
Organizations featured on this panel
Resources
- Code of Conduct for the Delivery of Banking Services to Seniors (CBA) – View here
- CCFWE’s work on a Code of Conduct on Economic Abuse: https://ccfwe.org/code-of-conduct
- What is economic abuse? https://ccfwe.org/what-is-economic-abuse
- Report: State of Economic Abuse in Canada
- Fact sheets: https://ccfwe.org/fact-sheets-and-posters
- STEAR App: https://ccfwe.org/stear-app
- Financial Empowerment program: https://ccfwe.org/immigrants-and-refugees
Financial Abuse Information
Learn how to identify the signs of financial abuse and take steps to protect yourself and those you care about:
https://cba.ca/for-canadians/financial-abuse?type=financial-abuse
Financial Literacy for Seniors
- CBA’s Older Adult Fraud Prevention Toolkit: https://cba.ca/article/fraud-prevention-toolkit-older-adults
- Request a free, non-commercial financial abuse prevention seminar: https://cba.ca/for-canadians/financial-literacy/your-money-seniors
- Information on banking services for seniors: https://cba.ca/article/information-for-seniors
- Sign up for the CBA’s free fraud prevention newsletter: https://cba.ca/forms/newsletter-subscription
- Interac opt-out feature: https://www.interac.ca/en/content/life/interac-e-transfer-opt-out-notification-feature
- Anti-Fraud and Anti-Scam Information: How to report scams in Canada – A Simple Guide https://cba.ca/article/how-to-report-scams-in-canada
- Canadian Anti-Scam Coalition: Stand Against Scams: https://standagainstscams.ca
Other Online Resources
How to Report Fraud
- Canadian Anti-Fraud Centre If you suspect or are experiencing a fraud/scam, report it.
Phone: 1-888-495-8501
www.antifraudcentre-centreantifraude.ca - Competition Bureau File a complaint about false or misleading advertising
1-800-348-5358
www.competitionbureau.gc.ca - Credit Checks: Equifax and TransUnion – Request a copy of your credit report and then review it carefully to see if anyone opened any accounts or incurred debt in your name. You can also ask to put an alert on your credit report in case future scam attempts are made under your name.
- Equifax : 1-800-465-7166 or www.equifax.ca
- TransUnion : 1-800-663-9980 or www.transunion.ca
WHEN
February 11, 2026
10 AM to 11:30 AM Pacific Time / 1:00 – 2:30 PM Eastern Time
ABOUT
CNPEA, along with partners Elder Abuse Prevention Ontario and the Canadian Centre for Women Empowerment, are planning to host a virtual panel on February 11 entitled “Shaping Canada’s New Code of Conduct on Economic Abuse: Protecting Seniors and Survivors”
This panel will feature a variety of speakers. Representatives from financial institutions, from the Ombudsman for Banking Services and Investments (OBSI), as well as survivors with lived expertise of economic violence. Together, we will explore the newly announced Code of Conduct on the Prevention of Economic Abuse and its implications for survivors, as well as how it will shape the way financial institutions recognize and respond to economic abuse. We will also assess the impact of the seniors’ code, highlight best practices, and identify lessons that can guide the development of the new Code of Conduct on the Prevention of Economic Abuse.
This session aims to provide participants with :
- A clear sense of the current Code of Conduct for the Delivery of Banking Services to Seniors and its impact in real life.
- A better understanding of economic abuse, including what survivors experience and how banks can enhance support.
- A look at what the new economic abuse code of conduct could change for survivors and for the way financial institutions work going forward.
PRESENTERS
