List of Community Emergency Contacts


LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law.
Ask to speak to someone who has been trained in senior abuse, or domestic/family violence. 
A list of local police detachments can be found here.

If you are experiencing elder abuse, call the Family Violence Crisis Line for 24 hour support: 1-866-223-7775


NWT Seniors Society
Senior Info Line
Toll free: 1-800-661-0878
Phone: 867-920-7444 in Yellowknife
Website: www.nwtseniorssociety.ca/contact.htm
This service is provided to inform seniors and elders about programs and services which can be of assistance to them.

Alison McAteer House Crisis Line
Alison McAteer House services are available 24 hours a day, seven days a week and can provide support and safety planning for women regardless of where they live.
If you are experiencing family violence, call for help: 867-873-8257
Toll free 1-866-223-7775
Email 


Crisis Line for Emergency Protection Orders
Toll Free: 1-866-223-7775


Family Support Centre
Phone: 867-874-3311
Email:  


Fort Good Hope Victim Services
Phone: 867-598-2247 or 867-598-2352


Fort Smith Victim Services
Phone: 867-872-5911


Hay River Victim Services
Phone: 867-874-7212


Inuvik Transition House
Phone: 867-777-3877
Email:


Inuvik Victim Services
Phone: 867-777-5493 or 867-777-1555


Northwest Territories Human Rights Commission
Phone: 867-669-5575 (Yellowknife)
Toll Free: 1-888-669-5575
Email:  
Website: www.nwthumanrights.ca  


Sutherland House, Fort Smith
Crisis Line: 867-872-4133


Tuktoyaktuk Crisis Centre
Crisis Line: 867-977-2526


Victim Assistance Programs, Yellowknife Victim Services
Phone: 867-920-2978 or 867-765-8811
Email:

More numbers:
Crisis Lines/Family Violence Contacts
Crisis and Help Lines for Older Adults in NWT


In case of emergency, dial 911

LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law.
Ask to speak to someone who has been trained in senior abuse, or domestic/family violence. 
A list of local RCMP detachments can be found here.

Seniors NL  / Newfoundland and Labrador Network for the Prevention of Elder Abuse
Resources - Information - Connection 
The network provides information and support to individuals and organizations (from both community and government) working to prevent elder abuse and/or provide services to those affected by this issue.
Website
Email: 
Toll free line: 1-800-563-5599   (Information and referral line answered by seniors with training) 
Access the Seniors NL brochure on Elder Abuse Resources

Department of Children, Seniors and Social Development
The Department of CSSD supports individuals, families and communities in Newfoundland and Labrador in achieving improved health and social well-being and reduced poverty; and ensures the protection of children, youth and adults from abuse or neglect.
The Department promotes the values of inclusion, diversity, and healthy active living and leads the development of policies, programs and partnerships to improve services and the overall social development of the Province.
Website

Adult Protection: 1 -855-376-4957
Seniors and Aging: 1-888-494-2266


Transition House Association of Newfoundland and Labrador
Shelter staff will help you sort out your situation and plan your future. They will listen to you and provide the support you need at this difficult time. They can connect you with other services, including counselling, income support and other financial services, legal support, schools and housing.You are not alone.When you’re ready… shelter staff will be there to help.

Find a shelter near you

Sexual Assault Crisis Line
24-hr, toll-free provincial crisis line
Phone: 709-726-1411
Toll Free: 1-800-726-2743 


Provincial Mental Health Line
24-hour toll-free provincial support to help those feeling stressed and overwhelmed by their situation.
Toll free: 1-888-737-4668

Regional Health Authority

 
Office of the Public Trustee
The Public Trustee is the person appointed by the Provincial Government under the Public Trustee Act, 2009 to protect the financial assets and well-being of clients of the Office of the Public Trustee. Though appointed by the Provincial Government, the Office of the Public Trustee is a Crown corporation created by legislation and operates fully independent of Government.

Clients can include:

  • children under the age of 19 (the age of majority in Newfoundland and Labrador),
  • the Estate of a deceased person,
  • mentally disabled persons,
  • prisoners,
  • missing persons,
  • a charitable trust.

Tel: (709) 729-0850
Website

Advocacy and/or legal assistance

Legal Aid Commission 
Legal representation for people with low income; must meet certain eligibility requirements.
Toll free number: 1-800-563-9911
Website

Victim Services 
Free help for adult victims of crime, regardless of whether a charge is laid; also supports child victims or witnesses required to testify in a criminal matter; 11 offices province-wide.
St. John’s: 709-729-7970 (collect calls accepted) 
Website

Public Legal Information Association of Newfoundland and Labrador 
For general legal questions and lawyer referral service
Toll free: 1-888-660 7788
Website


For assistance, if you are being abused or know someone who is a victim of senior abuse:

For emergencies, call 911

LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence. 

A list of local police detachments can be found here.


211
211 NB is a free, bilingual, confidential resource to help New Brunswickers navigate the network of community, social, non-clinical health and government services.

Call 211 if you have a concern about a situation of inappropriate or abusive behaviour affecting the well-being of an older person. All information you may share will be kept confidential.

You can also call or visit the 211 website for general information, referral, and support to seniors and others for all programs and service in New Brunswick.  It is a place anyone can call for information.  

Department of Social Development
Adult Protection for vulnerable adults. General information and referrals. Provides services to seniors and adults with disabilities who are victims of abuse or neglect.  Adult protection referrals can be made 24 hours a day 7 days a week.

The New-Brunswick Department of Social Development recently replaced its eight regional numbers with one provincial toll-free number for the public to apply for all social assistance programs. The new number is 1-833-SDDStel (1-833-733-7835)

Email:  
Website

Chimo Helpline
Chimo is a provincial crisis phone line, that is accessible 24hrs a day, 365 days a year to all residents of New Brunswick.
Phone: 506-450-HELP (4357)
Toll Free Helpline: 1-800-667-5005 
Email:  
Website


Senior and Healthy Aging Secretariat 
Phone: 506-453-2001 
Email:  
Website


New Brunswick Human Rights Commission
Phone: 506-453-2301 
Toll Free: 1-888-471-2233 
TTY: 506-453-2911 
Website


Crossroads for Women Inc./Carrefour pour femmes Inc. 
Shelter and support  for women who have experienced violence or abuse
Phone: 506-857-4184 
Crisis/Urgence: 506-853-0811 
Email:


Office of the Public Guardian and Trustee
The Public Trustee of New Brunswick protects the financial and personal interests of the elderly, the mentally challenged, children, missing or deceased persons, when there is no one else able and willing to do so.

Telephone: 506-444-3688 or 1-888-336-8383 (toll free)
Fax: 506-444-3500
Email: 
Website


For emergencies, call 911

LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence. 
A list of local RCMP detachments can be found here.

Seniors' Abuse Support Line 
Call the 24 hour Seniors Abuse Support Line and speak to one of our trained and caring counsellors.To learn more about seniors abuse and about staying safe, remember that help is just a phone call away. You can call the Seniors Abuse Support Line even when you are not sure that what you are experiencing is abuse. All calls are free & confidential.
Toll-free 24 hours: 1-888-896-7183


Age & Opportunity: Support Services for Older Adults
Confidential consultation, assessment and counselling services are provided to seniors who are victims of abuse.
Toll free: 1-888-333-3121
Phone: 204-956-6440 
Website

  • A& O's Safe Suite Program: Crisis accommodations are available for men, women and couples 55+ who are in need of a safe place to stay due to abuse or neglect. Assistance in arranging finances, housing and legal services can also be provided.


Protection for Persons in Care Office 
This Office responds to reports of abuse of persons receiving care in personal care homes, hospitals or any other designated health facility.

The Protection for Persons in Care Act (the Act) is an extra safeguard built into Manitoba’s health care system. This law is to help protect adults from abuse while receiving care in personal care homes, hospitals or any other designated health facility. T

The Act requires that a service provider or other person who has a reasonable basis to believe that a patient is, or likely to be, abused shall promptly report the belief, and the information to the Protection for Persons in Care Office (PPCO) at Manitoba Health.

Phone: 204-788-6366 
Toll Free: 1-866-440-6366 (outside Winnipeg) 
TTY Winnipeg: 204-774-8618 
TTY Toll Free: 1-776-855-0511 
E-mail: 
Website

Manitoba Human Rights Commission
Website
Toll Free: 1-888-884-8681 
TTY: 1-888-897-2811 
Brandon Office: 204-726-6261
The Pas Office: 204-627-8270 

Manitoba Seniors and Healthy Aging Secretariat
Website
The Seniors and Healthy Aging Secretariat is part of the department of Health, Healthy Living and Seniors. The Secretariat works with all departments to create an environment within Manitoba that promotes health, independence and well-being of all older Manitobans.
Toll free: 1-800-665-6565
204-945-6565

Winnipeg Regional Health Authority
Website
Geriatric Outreach Services-  Geriatric Mental Health Teams (GMHT) and Geriatric Program Assessment Teams (GPAT) 

Public Guardian and Trustee (Winnipeg Office)
Website
Contact:

  • 204-945-2700 (Winnipeg),
  • 204-726-7025 (Brandon),
  • 1-800-282-8069 (toll free) or
  •  (other service options, online, etc.)

    For a full list of health and social services throughout Manitoba, consult 211 Manitoba.


For emergencies, call 911

LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.

Domestic Violence and Criminal Harassment Unit (DVACH) - Vancouver Police Department (VPD)
Teams consisting of community counsellors (employed by Family Services of Greater Vancouver) and VPD detectives provide investigative follow-up, emotional support, and advocacy to victims of high-risk domestic violence. There are also VPD officers who deal with criminal harassment, stalking cases, and elder abuse. 
604-717-2653

List of RCMP BC Detachments

Royal Canadian Mounted Police “E” Division – British Columbia 
General Inquiries: 604-264-3111
Fraud victims Assistance Guide
Website

211
Call 211 if you have a concern about a situation of inappropriate or abusive behaviour affecting the well-being of an older person. All information you share will be kept confidential.

You can also call or visit the 211 website to find general information, as well as specific programs and services for older adults in British Columbia. It is a place anyone can call for information about community, government and social services in BC.  

Seniors First BC
(formerly BCCEAS - BC Centre for Elder Advocacy and Support)
Seniors First BC works to prevent elder abuse and to provide assistance and support to older adults that are, or may be, abused and those whose rights have been violated. 
Email: 
Website

  • Seniors First offers the Seniors Abuse and Information Line (SAIL)
    Available 8am-8pm daily (excluding holidays) 
    SAIL is a safe place for older adults, and those who care about them, to talk to someone about situations where they feel they are being abused or mistreated, or to receive information about elder abuse prevention. The SAIL line is less busy on weekends and during the evenings, so we suggest that you try calling during those times.

    Phone: 604-437-1940
    Toll-Free: 1-866-437-1940


    TTY Teletype for those who have access to TTY equipment : 604-428-3359
    Toll free: 1-855-306-1443
    Language Interpretation Available: 9am - 4pm, Monday - Friday  

BC Association of Community of Response Networks
A Community Response Network is a diverse group of concerned community members who come together to create a coordinated community response to adult abuse, neglect and self-neglect.
Website
Find a CRN in your area


BC Human Rights Tribunal (BCHRT) 
Phone: 604-775-2000 
Toll Free: 1-888-440-8844 
TTY: 604 775-2021
Email:
Website


BC Securities Commission
If you suspect questionable investment activity, contact the BCSC.
Telephone: 604-899-6854 or 1-800-373-6393 (toll free across Canada)
Email: 
You can also submit a tip or report a complaint about a company or individual at this link
Website

Burnaby Seniors Outreach Services Society (BSOSS)
Phone: 604-291-2258
Email:
Website

Community Living BC (CLBC) 
Community Living BC, or CLBC, is the provincial crown corporation that funds supports and services to adults with developmental disabilities, as well as individuals who have a diagnosis of Autism Spectrum Disorder (ASD) or Fetal Alcohol Spectrum Disorder and who also have significant difficulty doing things on their own. 
Website
Phone: 1-877-660-2522
Email: 
Find your local CLBC office

 
Crime Victim Assistance Program
Phone: 604-660-3888
Toll Free: 1-866-660-3888
Email:
Website


CrimeStoppers
Toll Free: 1-800-222-TIPS (8477)
Website

Crisis Intervention and Suicide Prevention Centre of BC
Toll Free: 1-800-SUICIDE (784-2433) 
TTY: 1-866-872-0113 
Email:
Website

Filipino Support Group (FSG) for the Prevention and Reduction of Elder Abuse
Provided by: Seniors Brigade Society of BC (SBSBC)
Free support group for Filipino seniors age 55 and over who are a Canadian Citizen or Permanent Resident, have experienced or are experiencing abuse of any kind, seeking help on a voluntary basis, or referred by family, friends, or neighbours. Serves seniors who reside in Burnaby, Coquitlam, New Westminster, Port Coquitlam, Port Moody, Richmond, Surrey, and Vancouver.

Phone: 604-453-5885

KUU-US Crisis Response Line
The KUU-US Crisis Line Society operates a 24-hour provincial aboriginal crisis line for
Adults/Elders: 250-723-4050 or Toll Free Line: 1-800-588-8717
Website


MOSAIC Multicultural Victim Services Program
Vancouver service offers support, information, advocacy, accompaniments, and referrals.
Phone: 604-254-9626
Website


Office of the Seniors Advocate
Seniorsadvocatebc.ca 
Tel; 250.952.3181
Toll free: 1.877.952.3181  


Public Guardian and Trustee of British Columbia (PGT)
Phone: 604-660-4444 
Toll Free: 1-800-663-7867 
Email:
Website


Regional Health Authorities


First Nations Health Authority
The FNHA is responsible for planning, management, service delivery and funding of health programs, in partnership with First Nations communities in BC.  
www.FNHA.ca   
Telephone: 604-693-6500


QMunity, BC’s Queer Resource Centre 
QMunity offers coming out and support groups for older adults, a lending library, free professional counseling, legal clinics, referrals and workshops for LGBTQ older adults.
Phone: 604-684-5307 
Email:  
www.qmunity.ca
Generations Project (Older Adults): 604-684-8449 


Vancouver Rape Relief and Women’s Shelter
Website
Crisis Line 604-872-8212
TTY: 604- 877-0958 (9AM to 9PM)
Email:

Victim Services Directory and Victim LINK
Website
VictimLinkBC is a toll-free, confidential, multilingual telephone service for victims of family and sexual violence, and all other crimes. It is available across B.C. and the Yukon 24 hours a day, 7 days a week at 1-800-563-0808. 
TTY: 604-875-0885 
Email:
Website


Women Against Violence Against Women (WAVAW) Rape Crisis Centre
Phone: 604-255-6344
Toll Free Crisis Line: 1-877-392-7583
Website

 

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