In case of emergency dial 911
LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
RCMP detachments in Saskatchewan
Saskatchewan Seniors Mechanism:
The Saskatchewan Seniors Mechanism (SSM) is a non-profit, volunteer organization. It acts as an umbrella to bring together Saskatchewan seniors’ organizations to contribute to a better quality of life for our province’s older adults.
Search SSM's database for important topics related to seniors and the people of Saskatchewan.
Email address:
Phone: (306) 359-9956
Toll free 1-888-823-2211
Fax: (306) 359-6922
Address: #112 - 2001 Cornwall Street
Regina, Saskatchewan
S4P 3X9
Seniors Information Line
Toll free: 1-888-823-2211
The Saskatchewan Seniors Mechanism (SSM) operates a Seniors Information Line to provide information and/or assistance on a variety of issues, including financial abuse, mental or physical abuse, scams, health and other matters. All calls are answered by an individual who is able to refer the caller to the proper channels.
Family Service Regina - Older Adult Response Service (OARS)
The Older Adult Response Service (OARS) provides specialized supports to seniors who are being impacted by abuse at the hands of an intimate partner or family member. Some of the supports provided include home visits, safety planning, assistance navigating systems such as the health system, working with the Public Guardian and Trustee, and case consultations with other involved services. OARS caseworkers also provide community education regarding the abuse of older adults.
- Website: https://www.familyserviceregina.com/gender-based-violence#OARS
- Main office telephone line: 306-757-6675
Saskatoon Crisis Centre
Saskatoon Crisis Intervention Service (SCIS) provides comprehensive crisis response services to individuals and families 24 hours each day, 365 days of the year.
This service includes crisis counselling and conflict management, provided over the phone, in the SCIS office or in the home. Following initial interventions, referrals for ongoing support may be provided.
If you feel and/or think you are in crisis, contact mobile crisis service at their 24 hour crisis phone line:
Phone:
- (306) 933-6200 - Saskatoon and area
- (306) 764-1011 - Prince Albert and area
- (306) 757-0127 - Regina and area
- Website
A Crisis may involve:
- Suicidal feelings, thoughts or plans
- Marriage and family problems
- Relapse of a mental illness
- Problems with drug and alcohol use and abuse
- Problem gambling
- Excessive personal distress
- Older adults/seniors in distress
211 Saskatchewan
Call 211 if you have a concern about a situation of inappropriate or abusive behaviour affecting the well-being of an older person. All information you may share will be kept confidential.
You can also call or visit the 211 website for general information, referral, and support to seniors and others for all programs and service in Saskatchewan. It is a place anyone can call for information about community, social, health and government services for Saskatchewan communities.
Provincial Association of Transition Houses of Saskatchewan (PATHS)
24-hour Abuse Line (toll free): 1-800-214-7083
Website
Public Guardian and Trustee
The Office of the Public Guardian and Trustee:
- protects the property rights of children under the age of eighteen;
- administers the property and finances of adults who are not capable of managing their financial affairs, monitors other property guardians and investigates allegations of financial abuse;
- administers the estates of deceased persons; and
- holds and administers unclaimed property.
Phone: 306-787-5424
Toll Free: 1-877-787-5424
Email:
Website
Saskatchewan Human Rights Commission
- Saskatoon Office
Phone: 306-933-5952
Telewriter: 306-373-2119
Toll Free: 1-800-667-9249
Email:
- Regina Office
Phone: 306-787-2530
Telewriter: 306-787-8550
Toll Free: 1-800-667-8577
Email:
HEALTH REGIONS:
Each health region offers a full range of services that includes: Acute Care, Home Care, Community and Population Health, Long Term Care, Mental Health, Addictions Services, Support Services, and Emergency Services. Each area of service acts as a complementary component of the holistic care provided in the region.
Cypress Health Region
Phone: 306-778-5100
Toll Free: 1-888-461-7443
Email:
Website
Five Hills Health Region
Phone: 306-694-0296
Toll Free: 1-888-425-1111
Email:
Website
Heartland Health Region
Phone: 306-882-4111
Email:
Website
Keewatin Yatthé Regional Health Authority
Phone: 306-235-2220
Website
Kelsey Trail Health Region
Phone: 306-873-6600
Email:
Website
Mamawetan Churchill River Health Region
Phone: 306-425-2422
Email:
Website
Prairie North Health Region
Phone: 306-655-1026
Toll Free: 1-866-655-5066
Website
Prince Albert Parkland
Phone: 306-765-6400
Website
Regina Qu’Appelle Regional Health Authority
Phone: 306-766-3232
Toll Free: 1-866-411-7272
E-mail:
Website
Saskatoon Health Region
Phone: 306-655-1026
Toll Free: 1-866-655-5066
Email:
Website
Sun Country Health Region
Phone: 306-637-3642 (Estevan)
Toll Free: 1-800-696-1622
Email:
Website
Sunrise Health Region
Phone: 306-786-0103
Website
For emergencies, call 911
LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law.
Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
A list of local police detachments can be found here.
Seniors Help Line
514-489-2287
Toll free: 1-888-489-2287
Email:
211
Call 211 if you have a concern about a situation of inappropriate or abusive behaviour affecting the well-being of an older person.
All information you may share will be kept confidential.
You can also call or visit the 211 website for general information, referral, and support to seniors and others for all programs and service in Québec.
Human Rights Commission
Address:
360, Saint-Jacques St, 2nd floor
Montréal (Québec) H2Y 1P5
Access for disabled persons: 361, Notre-Dame St, West
Phone: 514 873-5146
Toll free: 1 800 361-6477
TTY: 514-873-2648
E-mail:
Website
Business hours: Monday to Friday, 8:30 a.m. to noon and 1:00 p.m. to 4:30 p.m.
See the complete list of offices
Public Guardian and Trustee Office of Québec- Curateur Public Québec
514 873‑4074 or toll free 1 844 (532‑8728)
By e-mail - Please use the online form.
Website
Crime Victims Assistance Center
A support service for victims of physical violence, threats, fraud, theft or other types of crimes.
TOLL FREE 1-866-LE-CAVAC (1-866-532-2822)
Phone: 514-277-9860
Website
Department of Health and Social Services
Québec calling area: 418 644-4545
Montréal calling area: 514 644-4545
Elsewhere in Québec: 1 877 644-4545 (toll free)
Persons with a hearing or speech impairment (TTY): 1 800 361-9596 (toll free)
Website
In case of emergency call 911
LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
A list of local police agencies can be found here
Office of Seniors
The Office of Seniors helps seniors, their families, and people who work with seniors obtain information about programs and services that are available in Prince Edward Island.
The Office of Seniors also works with the Seniors’ Secretariat to develop and support plans, policy and programs that will improve the quality of life for Island seniors, while also developing and supporting public education efforts for seniors and about seniors’ issues.
Contact Us
Catherine Freeze
Seniors’ Policy Advisor
Telephone: (902) 620-3785
Email:
Service Location:
Charlottetown - Jones Building
Seniors Secretariat
Toll Free: 1-866-770-0588
Email:
Website: www.gov.pe.ca/
Anderson House - Emergency Shelter for Women
The provincial emergency shelter for abused women and children, staffed 24 hours a day, 7 days a week. Anderson House is a safe and supportive shelter for women and their children who have been physically or emotionally abused or who live in constant fear of abuse. Anderson House is staffed at all times by trained women who honour confidentially. Service is accessible for women and their children with disabilities.
Location: Charlottetown
For emergencies call (902) 892-0960 or 1-800-240-9894 (toll free)
Telephone: (902) 368-8658
Email:
Chief Mary Bernard Memorial Women’s Shelter
A shelter for women in distress, women without housing, or for young mothers who need extra support. Shelter residents have access to employment services, parenting, and life skills programs, and services of the Lennox Island Health Centre. The Shelter provides safe and supportive housing on Lennox Island to both aboriginal and non-aboriginal women and their children who are experiencing family violence and to women who are homeless.
www.cmbmws.ca
Toll free: 1-855-297-2332
(902) 831-2332
Elder Mediation
Elder Mediation is a cooperative process in which a professionally trained elder mediator helps facilitate discussions that assist people in addressing the myriad of changes and stresses that often occur throughout the family life cycle.
Phone: 1-902-892-7667
Mobile: (902) 368-2030
E-mail:
Website: http://www.mediationpei.com/elder-mediation/
Health PEI – Adult Protection Services
Charlottetown: 902-368-4790
Montague: 902-838-0786
O’Leary: 902-859-8730
Souris: 902-687-7096
Summerside: 902-888-8440
Website: www.oneislandhealthsystem.ca/
Island Help Line
Island Helpline is a 24-hour, bilingual and confidential telephone service. Helpline operators are trained to listen and help you develop solutions to your problems.
Toll Free: 1-800-218-2885
Evangeline Health Centre
The Evangeline Health Centre has a bilingual multi-disciplinary team consisting of a mental health social worker, public health nurse, speech & language pathologist, occupational therapist, secretary, and coordinator, who provide a variety of programs, activities and services that respond to community needs.The centre provides promotional, preventive, curative, supportive and rehabilitation aspects of care with increased emphasis on health promotion and illness prevention.The centre works in partnership with the community to promote individual, family and community health and well-being.
Phone: 902-854-2699
Email:
PEI Association for Newcomers to Canada
Phone: 902-628-6009
http://www.peianc.com/content/lang/en/page/front_home/
PEI Senior Citizens Federation
The PEI Senior Citizens' Federation is a provincial-wide nonprofit charitable organization consisting of over 50 seniors groups.
Phone: 902-368-9008
Website: www.peiscf.com
Prince Edward Island Human Rights Commission
Phone: 902-368-4180
Toll Free (in PEI): 1-800-237-5031
Email:
Website: www.gov.pe.ca/humanrights/
Prince Edward Island Rape & Sexual Assault Crisis Centre
Our services include individual and group therapy, public education and support and information.
The goal of the PEI Rape and Sexual Assault Centre (PEIRSAC) is to support and advocate for survivors of sexual assault and abuse in their healing and to ensure that all residents of PEI are safe from sexual violence. To achieve this, we work collaboratively with, and in ways that empower, individuals and organizations.
Main Office
For information, to request a speaker or for general inquiries, please call
902-566-1864 or toll free 1-866-566-1864.
Counselling Request Line
To request counselling services, please call 902-368-8055368-8055 or toll free 1-888-368-8055
Website: http://www.peirsac.org/
Victim Services: Office of the Attorney General
Victim Services assists victims of crime throughout their involvement in the criminal justice system. Assistance is available to victims of crime anywhere on Prince Edward Island.
Victim Services staff are professionals with backgrounds in social work and criminal justice.
No fees are charged for this confidential service.
Website: http://www.gov.pe.ca/jps/victimservices
- Queens and Kings Counties
Phone: 902-368-4582 - Prince County
Phone: 902-888-8217
West Prince Family Violence Prevention Cooperative Incorporation (for women)
Phone: 902-859-8849
Email:
In case of emergency call 911
LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence. A list of local police agencies can be found here
Elder Abuse Prevention Ontario
https://eapon.ca/
1-833-916-6728
Elder Abuse Prevention Ontario (EAPO) is the provincial organization recognized for its leadership in elder abuse prevention in the province, providing education, training, resource development and information about the increasingly complex issues of elder abuse.
EAPO engages with over 40 local area Elder Abuse Networks across Ontario, to meet the unique needs of their local community in preventing elder abuse. EAPO collaborates to promote public awareness, deliver education programs and activities, develop resources and enhance awareness of local supports, services and available program that help older adults who are at-risk or experiencing abuse within their communities.
Seniors Safety Line (SSL)
The SSL provides contact and referral information for local agencies across the province that can assist in cases of elder abuse. Trained counsellors also provide safety planning and supportive counseling for older adults who are being abused or at-risk of abuse. Family members and service providers can also call for information about community services.
Seniors Safety Line: 1-866-299-1011 FREE
The London and District Distress Centre - Seniors Help Line
The Senior’s HelpLine is a free, confidential and non judgemental, 24 hour-a-day, 365 days a year telephone support for seniors and people who care for them.
Telephone: 519-667-6600
Website
211
Call 211 if you have a concern about a situation of inappropriate or abusive behaviour affecting the well-being of an older person. All information you may share will be kept confidential.
You can also call or visit the 211 Ontario website for general information, referral, and support to seniors and others for all programs and service in Ontario. It is a place anyone can call for information.
Ontario Caregiver Helpline
1-833-416-2273 (CARE)
https://ontariocaregiver.ca/
The Ontario Caregiver Helpline is the only resource of its kind in Ontario. It provides caregivers with a one-stop resource for information and support, 24/7.
Whether you are looking for respite care in your area, a support group, information about financial supports available to caregivers, as well as help navigating the health and social service systems, the helpline is here to connect you to the resources you need.
The helpline is available to all caregivers – regardless of age, diagnosis or where they live. Staff provides information, assessment, and referral, in English and in French, to connect people to community services based on their individual needs and preferences while considering the eligibility criteria of Ontario’s community programs and services. All staff are trained in crisis calls, suicide prevention and legal requirements such as ‘Duty to Report.’
Assaulted Women’s Helpline (AWHL)
Assaulted Women’s Helpline provides a free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse.
AWHL provides crisis counselling, safety planning, emotional support, information and referrals accessible 7 days a week, 365 days a year.
- Toll-free:1-866-863-0511
- Website
ConnexOntario
ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness or gambling. We are funded by the Government of Ontario. ConnexOntario operates three helplines:
- Drug and Alcohol Helpline 1-800-565-8603 FREE
- Mental Health Helpline 1-866-531-2600 FREE
- Ontario Problem Gambling Helpline 1-888-230-3505 FREE
- Website
Crime Stoppers
Crime Stoppers is a civilian, non-profit, charitable organization that brings together the police services of a community, the media and the community in the fight against crime.
For the closest Crime Stopper Program to you. You will remain anonymous. You do not appear in court.
- Toll Free: 1-800-222-TIPS (8477)
- Website
Long-Term Care ACTION Line
The Long-Term Care Action Line is a service to hear concerns and complaints from persons receiving service from Long-Term Care Homes and Community Care Access Centres (CCAC).
- The Action Line offers service in English and French
- Toll free: 1-866-876-7658 FREE or 416-326-6777 (outside of Ontario)
- TTY: 1-800-387-5559 FREE or 416-327-4282 (outside of Ontario)
- Website
Retirement Homes Regulatory Authority (RHRA)
The RHRA is a not-for-profit organization that oversees retirement homes to make sure the law is being followed.
RHRA staff process retirement home licence applications, respond to calls about harm to retirement home residents, and inspect retirement homes to make sure they meet the law’s standards. If you see or suspect harm or risk of harm to a resident resulting from: improper or incompetent treatment or care, abuse of a resident by anyone or neglect of a resident by staff of the retirement home, unlawful conduct, misuse or misappropriation of a resident’s money, you *must* report it to the Registrar of the Retirement Homes Regulatory Authority, along with any other relevant information.
To make a report, call:
- Toll free 1-855-ASK-RHRA (1-855-275-7472 FREE)
- Website
Office of the Public Guardian and Trustee (OPGT)
OPGT is responsible for protecting mentally incapable people; other responsibilities include protecting the public’s interest in charities, searching for heirs, investing perpetual care funds, and dealing with dissolved corporations.
In cases of financial or personal abuse, the OPGT can apply to the court to become the abused senior’s guardian on a temporary basis. The OPGT can also help the person get access to other services. They can intervene only if the person is believed to be mentally incapable and is at risk of harm or experiencing harm. There must be evidence/reason to believe that the person is incapable before the OPGT will investigate.
The Guardian Investigation Unit: 1-800-366-0335 FREE or 416-327-6348
Website
Victim Support Line
The Victim Support Line (VSL) is a province-wide, multilingual, toll-free information line providing a range of services to victims of crime.
The VSL offers:
- Information and referral to support services in your community
- Access to information about provincially sentenced offenders. You can also register for automated notification when an offender’s status changes.
- Toll-free: 1-888-579-2888 FREEor 416-314-2447 in the Toronto area
- Website
Legal Aid Ontario
Legal Aid Ontario provides legal assistance for low-income people.
Services include: legal representation for eligible clients who appear in court without a lawyer; legal aid applications and information over the phone; legal resources and referrals to other social assistance agencies; and a certificate program for complex and serious cases. Get legal aid help in over 200 languages.
- Toll Free: 1-800-668-8258 or 416-979-1446 in Toronto
- Website
Advocacy Centre for the Elderly
Advocacy Centre for the Elderly is a community based legal clinic for low income senior citizens. ACE provides direct legal services to lowincome seniors, public legal education, and engages in law reform activities. ACE services and activities are in relation to areas of law of special importance to the seniors' population.
- Phone: 416-598-2656
- Website
CLEO
CLEO provides resources, and publications free of charge.
Check out Getting Legal Help: A Directory of Community Legal Clinics in Ontario for an easy-to-use directory of Ontario's community legal clinics organized by region.
Law Society Referral Service (LSRS)
Law Society Referral Service will provide you with the name of a lawyer or licensed paralegal who will provide a free consultation of up to 30 minutes to help you determine your rights and options.
- Toll Free: 1-800-268-8326 or 416-947-3330 (within the GTA)
- Website
In case of emergency, dial 911
LOCAL POLICE
Call your local police if the situation is not an emergency but you suspect it might be against the law. Ask to speak to someone who has been trained in senior abuse, or domestic/family violence.
A list of local police agencies can be found here
GRC "V" DIVISION
BOX 500
IQALUIT, Nunavut
X0A 0H0
Telephone: (867) 975-4409
Department of Health
Website
Department of Community Justice
Suite: 1000 - Station 510
Iqaluit, Nunavut
X0A 0H0
Website
Nunavut wide toll free number 1-866-456-5216
Department of Family Services
Website
Family Mediator numbers:
- Iqaluit: 867-975-6364
- Rankin: 867-645-2028
Nunavut Fair Practices Officer
Department of Justice
Nunavut Fair Practices Officer
PO Box 2528
Iqaluit, NU X0A 0H0
Tel: (867) 979-2043
E-mail:
Qimaavik Women's Shelter
Phone: 867-979-4566
24-hour crisis line: 867-979-4500
Innutit Women’s Group - Ikajuqtauvvik Crisis Centre
Phone: 867-561-5902
Tukkuvik Women’s Shelter
Box 69
Cape Dorset NU
X0A 0C0
Tel: (867) 897-8683
Fax: (867) 897-8495
Legal Aid Services, Legal Clinics and Legal Information Sources
Nunavut Legal Aid
P.O. Box 125
Gjoa Haven NU
X0B 1J0
Tel: (867) 360-4603
Family Law Advice Line
(867) 360-4605
Toll Free: (866) 606-9400
Email:
Website
Keewatin Legal Services Centre
- Rankin Inlet
Tel: (867) 645-2536 - Baker Lake
Tel: (867) 793-2177
Kitikmeot Law Centre
Cambridge Bay
Tel: (867) 983-2906
Toll Free: (866) 240-4006
Maliiganik Tukisiiniakvik Legal Services - Iqaluit
Tel: (867) 979-5377
Public Legal Education and Information in Nunavut
c/o Legal Services Board of Nunavut
Box 125 Gjoa Haven NU
X0B 1J0
Tel: (867) 360-4603
Fax: (867) 360-6112
Email:
Website
Keewatin Legal Services Centre
- Rankin Inlet
Tel: (867) 645-2536 - Baker Lake
Tel: (867) 793-2177
Kitikmeot Law Centre Cambridge Bay
Tel: (867) 983-2906
Toll Free: (866) 240-4006
Maliiganik Tukisiiniakvik Legal Services
Iqaluit
Tel: (867) 979-5377
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