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News release from Financial Consumer Agency of Canada
July 25, 2019
Ottawa, Ontario
Today, the banking industry adopted a Code of Conduct for the Delivery of Banking Services to Seniors (the code). The Financial Consumer Agency of Canada (FCAC) will monitor banks to ensure they comply with the code.
The code is an important first step in guiding banks in their delivery of services to meet the needs of seniors. Banks who have signed on to the code must abide by its principles.
The code will come into effect by January 1, 2021. However, effective immediately, banks must abide by principles 5 and 6, which will require them to mitigate potential financial harm to seniors and take into account market demographics and the needs of seniors when proceeding with branch closures.
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What a day it was! In addition to the many events taking place across Canada, we were thrilled to see that so many of you embraced our #AgeofInclusion campaign for World Elder Abuse Awareness Day! We built a Twitter moment to offer an overview of what happened on and around June 15, 2019:
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By Kathy Majowski and Kavina Nagrani
On January 30, 2019, the CNPEA participated in a Roundtable in Toronto hosted by the FCAC. In response to a commitment by the Government of Canada “to respond to the unique needs of Canada’s aging population’’, the Financial Consumer Agency of Canada will ‘’engage with banks and seniors’ groups to create a voluntary code of conduct (hereinafter referred to as the “Code”) to guide banks in their delivery of services to Canada’s seniors.” (Fall Economic Statement 2018). We were pleased to be invited to participate in the roundtable discussion and to provide comments/feedback on the draft Code. You can find a summary of our comments below.
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Republished from the United Nations Human Rights Office
UN Independent Expert on the Rights of Older Persons:
- https://www.ohchr.org/EN/Issues/OlderPersons/IE/Pages/IEOlderPersons.aspx
- https://www.ohchr.org/EN/NewsEvents/Pages/DisplayNews.aspx?NewsID=24693&LangID=E
SEXUAL ABUSE OF OLDER PERSONS MUST BE EXPOSED, SAYS UN EXPERT
World Elder Abuse Awareness Day - 15 June 2019
GENEVA (13 June 2019) – The sexual abuse and rape of older persons is a subject rarely discussed, but nevertheless is a reality, says a UN expert. We must all be more attentive and report suspected cases of abuse of older people, says Independent Expert on the enjoyment of all human rights by older persons Rosa Kornfeld-Matte. Ahead of World Elder Abuse Awareness Day on 15 June, Kornfeld-Matte issued a statement in which she says most abuse goes undetected and unreported, even when there are clear warning signs:
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Are you a committed, passionate person?
Are you looking for an opportunity to make a difference, educate, and help prevent elder abuse across Canada?
If so, the Canadian Network for the Prevention of Elder Abuse (CNPEA) is looking for YOU to join our Board of Directors!
Deadline to apply: Thursday, August 15, 2019, 7 PM EST
Who are we?
The CNPEA is a charitable organization that connects people and organizations to foster the exchange of reliable information relating to the prevention of abuse of older adults. The CNPEA is also committed to advancing programs and policy developments at the local, regional, provincial/territorial and national levels which aim to improve the lives of our aging population.
About our Board
The CNPEA Board of Directors is a working board that meets virtually once a month to oversee the governance and operations of the organization in accordance with our mission, vision and strategic plan.
Call for new Board members!
The CNPEA is accepting applications for new Board members to join its pan-Canadian Board. We are seeking candidates who are committed to supporting the prevention of elder abuse in Canada and eager to provide leadership to our growing network. Seats available: 4-5
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